Privacy Policy

Eco Windows USA (“we,” “our,” or “us”) operates the website EcoWindowsUSA.com (the “Site”). This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our Site. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.

Information Needed for Warranty Claims

When you make a claim under one of our written warranties, EcoWindowsUSA will collect Personal Information from you relating to the initial purchase of the product to process the warranty request and prevent fraud.

Demographic Information

Eco Windows collects information about who you are, what you do, and where you live. This helps us put your feedback about our products and services into context so that we can serve you better in the future.

Communications and promotions

Eco Windows collects information provided when you communicate with us via blogs, social media sites, other offline communications (e.g., paper mailers, trade show registration forms), or other online or in-person communications (e.g., electronic entry forms, contact us forms).In addition, we may ask you to provide personal information in order to access more detailed descriptions of our products or services or to better locate products and services that we may wish to market to you, which will then allow us to engage you in follow-up communications or to verify inquiries received from you. In addition, the Sites sometimes contain notices of promotions for which you may submit an online entry.

Surveys and Polls

Eco Windows values your opinions and comments, and we may conduct online surveys or polls. Participation in these surveys and polls is always voluntary. The personal information collected through surveys and polls is aggregated and used to improve the sites and to develop useful content, features and promotions for visitors to our sites. The identity of survey or poll participants is anonymous unless the survey or poll either specifically requests personal information or otherwise indicates that information will be collected.

Other Information

We collect information about the browser you use when you visit our sites. We may also track the specific pages you visit, the website you came from, or the website you visit after you leave our site.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use the information collected about you via the Site to:

Create and manage your account.

Process your transactions and deliver the purchased products.

Email you regarding your order or other products and services.

Enable user-to-user communications.

Generate a personal profile about you to make future visits to the Site more personalized.

Increase the efficiency and operation of the Site.

Monitor and analyze usage and trends to improve your experience with the Site.

Notify you of updates to the Site.

Offer new products, services, and/or recommendations to you.

Perform other business activities as needed.

Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Policy for Minors

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be effective immediately upon posting the revised privacy policy on the Site. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or comments about this privacy policy, please contact us at:

Eco Windows USA

270 Main Ave Norwalk
CT 06851
Phone: 347 537-5707
Phone: 203 636-0011

Email: sales@ecowindowsusa.com